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FREE DELIVERY & TOOLKIT on orders over £250 - What's this?
50 Year Life Expectancy
Maintenance FREE
BBA Approved - What's this?

Returns and Deliveries

Carriage is free for all orders over £250 + VAT. Minimum charge £15 applies to any order under £250 + VAT

Your roof is delivered with a comprehensive set of instructions and our experienced technical staff can give you practical advice over the phone.

Our streamlined operation means that orders placed before 14.30 will nomally be delivered next working day.(mainland only)

Please make sure all items are in good condition before signing the carriers delivery note. This includes opening and checking  all items .  In the unlikely event of damages, any damaged items need to be clearly marked on the drivers manifest, and reported immediately , so that replacements can be sent.  Failure to highlight any shortages or damages at the time of delivery will mean that replacements cannot be sent free of charge.

We aim to deliver all our products in perfect condition. On rare occasions however, our metal adhesive tins get dented in transit. Minor dents are not a problem and will not affect the performance or application of the glue. In the unlikely event of any spillage then please notify the carrier and ourselves in the first instance.

We strongly recommend that you have all the checked materials on site prior to bringing in any sub contract labour or taking time off as we cannot be held liable for any shortages or failures to deliver that may occur.

Please check the amount of items you are signing for, if any items are missing or damaged  please sign the paperwork accordingly and notify us immediately, any shortages or damages  within the order  must be notified within 72 hours.

We are not liable for any consequential costs that may arise from any errors or failed deliveries, however caused. 

Any consigment that, on the instruction of the purchaser,  is to be left by our carrier  unsigned and unchecked ,  is at the risk of the purchaser. Rubbaseal cannot be held responsible for any damages or shortages that may  have occurred.

A 10% restocking charge plus carriage costs is payable on any product returns.  

Free delivery is for the UK mainland only, some deliveries to Islands and Scottish Highlands may incur a further charge. 

We are unable to ship to any of the channel islands (Guernsey/Jersey/Sark)